HTT 250 WEEK 1 Total Quality Management

Resource: Ch. 3 of Hotel Front Office Management

Read Case Study 301 on pp. 91 & 92 of the text.

Assume you are the front office manager for a full-service hotel.

Analyze the situation and discuss solutions for improving communication between departments in your hotel. Follow the questions at the end of the case study.

Write a 200- to 300-word response.

Click the Assignment Files tab to submit your assignment.

HTT 250 WEEK 1 Total Quality Management