ISCOM 386 WEEK 5 Social Media Feedback Activity

ISCOM 386 WEEK 5 Social Media Feedback Activity

Complete the Social Media Feedback Activity Worksheet.

Click the Assignment Files tab to submit your assignment.

Complete each section below. Be sure to cite your sources when necessary (including all uses of the textbook).

  1. Establishment Feedback 

Research a review-based social media site such as TripAdvisor®, Yelp®, UrbanSpoon®, Bookings.com®, Hotels.com®, or something similar.  Pick a local service establishment and review the feedback.  Provide a 3 to 5 sentence summary below.

  1. Service Improvement 

Identify 3 to 5 major areas of improvement.  Discuss in 3 to 5 sentences per topic how you would use the feedback from social media to improve service within the establishment.

Area of Improvement Social Media Feedback Suggestion/s to Improve Service

ISCOM 386 WEEK 5 Social Media Feedback Activity

ISCOM 386 WEEK 5 Social Media Feedback Activity

Complete the Social Media Feedback Activity Worksheet.

Click the Assignment Files tab to submit your assignment.

Complete each section below. Be sure to cite your sources when necessary (including all uses of the textbook).

  1. Establishment Feedback 

Research a review-based social media site such as TripAdvisor®, Yelp®, UrbanSpoon®, Bookings.com®, Hotels.com®, or something similar.  Pick a local service establishment and review the feedback.  Provide a 3 to 5 sentence summary below.

  1. Service Improvement 

Identify 3 to 5 major areas of improvement.  Discuss in 3 to 5 sentences per topic how you would use the feedback from social media to improve service within the establishment.

Area of Improvement Social Media Feedback Suggestion/s to Improve Service

ISCOM 386 WEEK 5 Social Media Feedback Activity