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Resource: Ch. 13 of Hotel Front Office Management Answer the following questions in 200 to 300 words: What role does the hotel front office have in promoting other hotel services? Who would you include in…

Read Case Study 1101 on pp. 332 & 333 of the text. Answer the question at the end of the case study. Describe two creative ways to present a service management program to persuade manager…

Resource: Ch. 10 of Hotel Front Office Management Analyze Hotel Affluent’s Wednesday Night Audit in Appendix F. Answer the following questions: In which categories is the hotel closest to reaching its goals? In which categories…

Resource: Ch. 10 of Hotel Front Office Management Answer the following questions in 200 to 300 words: Why is the night audit important? Why does a hotel need to keep track of its financial transactions…

Resources: Ch. 7–9 of Hotel Front Office Management Create a frequently asked questions (FAQs) list for your front office employees on how to deal with hectic check in and out situations as well as with…

Resources: Ch. 6, the Yield formula on p. 172 (Ch. 6), and Scenarios 1, 2, & 3 on p. 179 (Ch. 6) of Hotel Front Office Management Begin this assignment by answering the following question:…

Resource: Ch. 6 of Hotel Front Office Management Assume you are a hotel front office manager. Consult Ch. 6 for details about duties of the front office manager. In 200 to 300 words, answer the…

Resources: Appendix E and travel and hotel websites Visit the hotel’s website and research its prices, in addition to the two to three travel booking websites you researched. Then, call the hotel for their best…

Resource: Ch. 3 of Hotel Front Office Management Read Case Study 301 on pp. 91 & 92 of the text. Assume you are the front office manager for a full-service hotel. Analyze the situation and…

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